FAQ's

Q1. How long will the Energy Inspection take?
A. The majority of inspections will take no longer than 1 hour depending on the size of the property.

Q2. Do I need to be present?
A. It is not essential to be present but it is beneficial as the Assessor may need further information about the property. If it is not possible for someone to be present, it is usual for a key to be left with the estate agents marketing the property. This allows secure collection and delivery of the key.

Q3. Do I need to leave any documentation for the Energy Assessor?
A. If any works have been carried out at the property for instance cavity wall insulation, it is helpful for the paperwork to be available for the Assessor to see during their inspection.

Q4. What happens during the Assessment?
A. The Assessor will begin by taking a photograph of the front and rear of the property. Outside measurements are then taken before the Assessor enters the property to complete the rest of the assessment.

The Assessor will need access to the gas and electricity meters and loft space as part of the inspection.

Q5. How will I know who the Assessor is?
A. All Assessors will be wearing the green DC Energy Wise uniform and carry identity cards with them. These cards will have been issued by their accreditation scheme after thorough checks have been carried out.

It is possible to set up a “password” for extra security if required.

Q6. What is included in the EPC?
A. EPC’s take a similar form to the certificates found on modern fridges and washing machines. An example copy is shown on our Home page and will also be on the information leaflet left by the Assessor.